This section outlines how this website uses and protects any personal information that you provide when you use the website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Why we need your data?

We need to know your basic personal data in order to fulfil purchases you make from the website, or to respond to your enquiries via contact forms. We will not collect any personal data from you we do not need in order to provide and oversee these services.

What personal data is collected on the website?

When you use a contact form or shopping cart on the website, personal information that may be collected includes your name, email address, postal address phone number and any other personally identifiable information you provide through contact forms.

Forms and shopping carts on the website include consent tick boxes asking for your consent to share this information with us, so the sharing of any personal information will always be done explicitly with your consent and knowledge.

We use trusted and established third party payment companies to process your payment card details for purchases made on this website. These companies are Retail Merchant Services  and PayPal. We do not receive any information on the contents of your credit/debit card from the payment companies, just a notification that your payment was approved or declined.

How long do we keep your data?

We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.

What are your rights?

You may request details of personal information which we hold about you and request removal of this information at any time by contacting us.

Post: Old Castle Farm Hives, Old Castle Farm, Fairyland Road, Tonna, Neath, SA11 3QB
Tel: 01639 645333 | 07973 890227

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office

Who is collecting this data?

Old Castle Farm Hives, Old Castle Farm, Fairyland Road, Tonna, Neath, SA11 3QB

Tel: 01639 645333 | 07973 890227


Email Newsletter

We use MailChimp as our marketing automation platform. By subscribing to our email newsletter, you acknowledge that the information you provide will be transferred to MailChimp for processing in accordance with their Privacy Policy and Terms.


Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the website, your choices regarding cookies and further information about cookies.

What are cookies

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the website more useful to you.

How this website uses cookies

When you use and access the website, we may place a number of cookies files in your web browser.

We use cookies for the following purposes: to enable certain functions of the website, to provide analytics and to store any shopping cart preferences.

We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.

Third-party cookies

In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the website, deliver advertisements on and through the website.

What are your choices regarding cookies

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

Where can your find more information about cookies

You can learn more about cookies and the following third-party websites: